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Programmes for NGOs Ltd's Privacy Policy

 

Last Updated: October 2024

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Introduction

Programmes for NGOs Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including but not limited to the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). This policy applies to all personal data collected through our website and services.

By using our website or engaging with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Data We Collect

We may collect and process the following types of personal data:

  • Personal identification information: such as your name, address, email address, phone number, and other contact details.

  • Professional information: such as your job title, organisation, and other relevant professional details.

  • Financial information: such as payment details if you engage with our paid services.

  • Technical data: including IP addresses, browser type, browsing behavior, and other technical data when you use our website.

  • Cookies and usage data: details on how you use our website and interact with our services.  

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2. How We Use Your Data

We use the personal data we collect for the following purposes:

  • Service delivery: to provide, manage, and improve our services, including processing payments, responding to inquiries, and providing support.

  • Communication: to send you important updates about our services, promotional materials, newsletters (with your consent), and other related content.

  • Legal compliance: to comply with our legal obligations, including verifying your identity and complying with applicable laws.

  • Website functionality: to maintain, protect, and improve the performance of our website, including the use of cookies.

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3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: where you have provided explicit consent for us to process your data.

  • Contractual necessity: to fulfil our contractual obligations with you.

  • Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our services, provided these interests do not override your data protection rights.

  • Legal obligation: when necessary to comply with our legal and regulatory obligations.

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4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties, except in the following circumstances:

  • Service providers: we may share your personal data with trusted third-party service providers who assist us in operating our website and providing services (e.g., payment processors, IT support), under appropriate data protection agreements.

  • Legal obligations: we may disclose your data where required by law or to protect our legal rights.

  • Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred to the new owner, subject to this Privacy Policy.

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5. International Data Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data in line with UK GDPR. This may include using standard contractual clauses or relying on adequacy decisions by the UK government.

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6. Data Retention

We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. We regularly review our retention periods to ensure that we are not holding your data for longer than necessary.

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7. Your Data Protection Rights

Under data protection laws, you have the following rights:

  • Access: the right to request a copy of the personal data we hold about you.

  • Rectification: the right to correct any inaccurate or incomplete data.

  • Erasure: the right to request the deletion of your personal data in certain circumstances.

  • Restriction: the right to restrict the processing of your personal data in certain circumstances.

  • Data portability: the right to request that we transfer your personal data to another organisation or directly to you.

  • Objection: the right to object to the processing of your personal data where we rely on legitimate interests or direct marketing.

  • Withdraw consent: where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

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8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption, access controls, and secure data storage practices.

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However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

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9. Use of Cookies

Our website uses cookies and similar technologies to enhance your experience and to collect information about how you use our website. 

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10. Links to Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every website you visit, as we are not responsible for their practices.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, in accordance with the significance of the changes we make. Please review this policy periodically to stay informed of any updates.

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12. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us at:

Programmes for NGOs Ltd
Email: director@programmesforngos.com
Address: Level 18 – 40 Bank Street, Canary Wharf, E14 5NR, UK.

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Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority. ICO address is

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

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